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This competency covers the knowledge, skills and attitudes required to provide care and support to infants and toddlers ages from birth to three years old.

1.2-1  Procedure in checking vital signs of infants and toddlers.

1.2-2  Checking required water quantity procedure.

1.3-3  Procedure in bathing infants and toddlers.

1.2-4  Checking availability of comforters for infants and toddlers as needed.

This unit covers the knowledge, skills and attitudes required to
respond to emergencies which include various aspects of disease
control and prevention and emergency measures that can be
administered effectively.

1.1 Exclusion guidelines for children and others suffering from an
infectious condition are followed.
1.2 Hygiene and health principles are implemented in care
practice.
1.3 Infection control guidelines are followed.

This unit covers the knowledge, skills, and attitudes required to
perform home management by providing clean, secure and safe
environment.

4.1 Ceilings and walls are cleaned in accordance with standard
     operating procedures and techniques.
4.2 Window edges and sills are wiped clean in accordance with
      standard operating procedures.
4.3 Bath tub, lavatory and toilet bowls are scrubbed and
     disinfected in accordance with standard operating procedures
     and techniques.
4.4 Accessories are washed and cleaned in accordance with
      standard operating procedures and techniques.

4.5 Bathroom supplies are replenished and defective
      accessories replaced as per SOPs.
4.6 Equipment is cleaned after use in accordance with
     manufacturer’s instruction.
4.7 All cleaning materials and equipment are stored in a safe
     place as per SOPs.
4.8 Routine maintenance is carried out or arranged as per
      standard operating procedures

This unit covers the knowledge, skills and attitudes required to 
perform home management by providing clean, safe environment.

1.1 Soiled clothes, linen and fabrics are sorted according to 
texture, color, size and defects.
1.2 Sorted items are prioritized according to the cleaning process
required ad the urgency of the item.
1.3 Defective clothing, linen and fabric are sewn/darned using 
appropriate threads and stitches.

This unit covers the knowledge, skills and attitudes in cooking basic
hot food and cold meals. It includes preparation of ingredients,
cooking meals and dishes according to recipes, present, prepare
cooked dishes/sauces, preparation of appetizers, butter designs,
desserts, salads, sandwiches, sauces, dressing garnishes and
preparing centers pieces

7.1 Hot sandwiches are prepared as per SOPs.
7.2 Cold dressings are prepared as per SOPs.
7.3 Hot sauces are prepared as per SOPs.
7.4 Cold sauces are prepared as per SOPs

This unit deals with the knowledge and skills required in receiving and handling guest complaints.

3.1 Appropriate action is taken regarding guest's concerns.

3.2 The right person or department who can solve the problem is informed for proper action

3.3 Difficult situations or serious concerns are elevated or referred to higher authority. 

3.4 Problem is followed-up to check whether it solved or not

 

This unit covers the knowledge and skills required in the preparation of the dining room /restaurant area before the start of the service operations. It involves opening duties or the dining room mise-en-place prior to service. This unit includes the knowledge and skills in taking reservations, preparing service stations, table-setting, and setting the ambiance of the food service facility.

1. Set up the tables in the dining area

1.1       Tables are set according to the standards of the food service establishment.

1.2       In cases where the menu is pre-arranged or fixed, covers are set correctly according to the predetermined menu.

1.3      Tableware and glassware are wiped and polished before they are set up on the table.

1.4       Cloth napkins are folded properly and laid on the table appropriately according to napkin folding style.

1.5  Buffet or display tables are skirted properly taking into account symmetry, balance and harmony in size and design.

This unit deals with the knowledge and skills required in
providing pre-meal services to the dining guests as soon as
they arrive in the foodservice facility. It covers the dining
room or restaurant service procedures before the food and
beverage orders are served. This unit involves the initial
steps in the sequence of service that includes the welcoming
of guests, seating the guests, taking food and beverage
orders and liaising between the kitchen and the service
area

1.1 Guests are acknowledged as soon as they arrive.
1.2 Guests are greeted with an appropriate welcome.
1.3 Details of reservations are checked based on
established standard policy

 

LO1. Prepare stocks, glazes and essences required for menu items

1. 1    Ingredients and flavoring agents are used according to standard recipes and enterprise standards

1.2    Variety of stocks, glazes and essences are produced according to enterprise standards

1.3      Clarifying agents are used appropriately

1.4      Convenience products are used appropriately

2.1 Correct equipment are selected and used in the
production of appetizers
2.2 Appetizers are produced in accordance with
enterprise standards
2.3 Glazes are correctly selected and prepared, where
required
2.4 Quality trimmings and other leftovers are utilized
where and when appropriate
2.5 Appetizers are prepared, using sanitary practices
2.6 Appetizers are tasted and seasoned in accordance
with the required taste of the dishes
2.7 Workplace safety and hygienic procedures are
followed according to enterprise and legal
requirements
2.8 Variety of cheese are presented and stored
according to enterprise standard

This unit deals with the skills and knowledge required in
preparing and presenting sandwiches.

2.1. Variety of sandwiches are prepared based on
appropriate techniques

2.2. Suitable bases are selected from a range of bread
types


2.3. Sandwiches are produced using correct ingredients
to an acceptable enterprise standard


2.4. Appropriate equipment are selected and used for
toasting and heating according to enterprise
procedures and manufacturer’s manual


2.5. Sandwiches are prepared logically and sequentially
within the required time frame and/or according to
customer’s request


2.6. Workplace safety and hygienic procedures are
followed according to enterprise and legal
requirements

This unit deals with the knowledge and skills required by
bakers and pastry cooks (patissiers) to prepare and produce a
range of high-quality bakery products in commercial food
production environments and hospitality establishments.

This unit deals with knowledge and skills required by
bakers and pastry cooks (patissiers) to prepare and
produce a range of high-quality pastry products in
commercial food production environments and hospitality
establishments. 

1.1 Required ingredients are selected, measured and
weighed according to recipe or production
requirements and established standards and
procedures
1.2 A variety of pastry products are prepared according
to standard mixing procedures/formulation/ recipes
and desired product characteristics
1.3 Appropriate equipment are used according to
required pastry products and standard operating
procedures
1.4 Pastry products are baked according to techniques
and appropriate conditions; and enterprise
requirement and standards
1.5 Required oven temperature are selected to bake
goods in accordance with the desired characteristics,
standards recipe specifications and enterprise
practices.

In this course you will learn how to Install Operating System and Peripherals/devices drivers as well as how to configure them in accordance to established installation procedures.

LO2 - Prepare Installer

is a fundamental competency within the Computer Systems Servicing NC II qualification. This module introduces learners to the processes and techniques involved in preparing software installers, including creating portable bootable devices, customizing installers according to software utilization guides, and installing portable applications following software user guides and licenses.

1.1    Unit assembly is planned and prepared to ensure OH&S policies and procedures are followed in accordance with systems requirements

1.2    Materials necessary to complete the work are identified and obtained in accordance with established procedures and checked against systems requirements

1.3    Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with established procedures and checked for correct operation and safety

1.4    Computer hardware is assembled in accordance with established procedures and systems requirements

1.5    Basic-input-output-system (BIOS) configuration is performed in accordance with hardware requirements.

this unit covers the outcomes required in setting-up computers networks for LANs and small-office home-office (SOHO) systems. It consists of competencies to install network cables, set network configuration, set router/Wi-Fi/ wireless access point/repeater configuration as well as to inspect and test the configured computer networks

1.1 Cable routes are determined and planned in accordance 
with network design and actual installation site.
1.2 Network materials necessary to complete the work are 
identified and obtained in accordance with established 
procedures and checked against systems requirements 
1.3 Tools, equipment and testing devices needed to carry 
out the installation work are obtained in accordance with 
established procedures and checked for correct 
operation and safety 
1.4 Appropriate personal protective equipment is used 
and OHS policies and procedures are followed
1.5 Copper cable splicing is performed based on Electronic 
Industries Alliance/Telecommunications Industry 
Association (EIA/TIA) standards
1.6 Network cables and cable raceway are installed in 
accordance with established procedures and installation 
requirements
1.7 Installation work is performed and is checked to ensure 
no unnecessary damage has occurred and complies with 
requirements
1.8 OHS standards and 5S principles are followed according 
to enterprise requirements
1.9 Excess components and materials are disposed of based on 
WEEE directives and 3Rs waste management program

SET-UP COMPUTER SERVERS

at this part we will learn how to access the folder to join in to another client from server.

Set-up user access - 1.1 User folder is created in accordance with
network operating system (NOS) features

This unit covers the knowledge, skills and attitudes 
required to raise organic chicken efficiently and 
effectively. It includes selecting healthy stocks, 
determine suitable chicken house requirements, install 
cage equipment, feed chicken, manage health and 
growth of chicken and harvesting activities. 

1.1. Breed/strains breeds are identified as per PNS-Organic 
Agriculture-Livestock and GAHP Guidelines
1.2. Healthy chicks are selected based on industry acceptable 
indicator for healthy chicks.
1.3. Suitable site for chicken house are determined based on PNS 
recommendations.
1.4. Chicken house design is prepared based PNS 
recommendations.
1.5. House equipment installation design is prepared in line with 
PNS recommendation and actual scenario.